Help Centre

Find answers to common questions below, or get in touch and we'll be happy to help.

Orders & Delivery
Yes! We offer free UK delivery on all orders over £50. For orders under that, Royal Mail 1st Class is £3.80 and Royal Mail 2nd Class is £2.80.
Royal Mail 1st Class typically delivers within 1–2 working days. 2nd Class is usually 2–3 working days. Please allow a little extra time during busy periods.
Yes, we ship to Germany, Italy, Spain, and the United States in addition to the UK. Prices are shown in your local currency at checkout.
You'll receive a confirmation email once your order has been dispatched. If you have any concerns about delivery, feel free to contact us at Info@snapesorganics.com.
Returns & Refunds
We want you to be completely satisfied. If you're unhappy with your order for any reason, contact us within 30 days of receiving it and we'll arrange a full refund.
Simply email us at Info@snapesorganics.com with your order number and the reason for your return. We'll get back to you quickly and guide you through the process.
Please get in touch and we'll advise you on a case-by-case basis. In most cases we aim to make the process as easy as possible for you.
Our Products
Yes. All our herbal powders are certified organic, approved by both the EU Organic certification body and the Organic Farmers & Growers (OF&G) scheme. You can see these certifications on our packaging and website.
Our botanicals are carefully sourced from India, where many of these herbs — such as Amla, Shatavari, and Triphala — have been cultivated for centuries as part of Ayurvedic tradition.
No. Our powders are 100% pure with no fillers, additives, or added sugars. We believe in minimal processing so you get the full benefit of each herb.
Yes. All products are prepared to UK food safety standards and undergo rigorous testing for pesticides, heavy metals, and contaminants.
Store your powder in a cool, dry place away from direct sunlight. Seal the bag or container tightly after each use to preserve freshness and potency.
Using Our Herbal Powders
Most of our powders can be stirred into water, smoothies, juices, or warm drinks like golden milk. You can also mix them into yoghurt or food. Each product page includes usage suggestions.
We recommend starting with a small amount (typically ¼–½ teaspoon) and adjusting based on how your body responds. Please refer to the individual product page for specific guidance.
Yes — all our herbal powders are 100% plant-based and suitable for both vegetarians and vegans.
If you are pregnant, breastfeeding, taking medication, or have a health condition, we recommend speaking with your GP or a qualified healthcare professional before adding any new supplement to your routine.
Account & Payments
No, you can check out as a guest. However, creating an account lets you track orders and check out faster in the future.
We accept all major credit and debit cards through our secure Shopify checkout. Your payment information is always handled safely.
We accept GBP (£), EUR (€), and USD ($). Your currency is set automatically based on your region, and you can also change it manually at the top of the page.

Still have a question?

We'd love to hear from you. Email us at Info@snapesorganics.com and we'll get back to you as soon as we can.